A co-worker told me that I could get some help from an Ombudsman. What does that person do and where would I get help?

Contacting the the Office of Injured Employee Counsel (OIEC) may be a good idea to follow up. This individual is a specially trained worker who assists injured workers who have dispute procedures filed against your employer’s insurance carrier. The services offered by this office are free. However, the staff is not large and this may slow your dispute down.

For further information about the Office of Injured Employee Counsel, you may visit: http://www.oiec.texas.gov/topics/ombudsman.html